Snowmobilegear.com, Inc. guarantees customer satisfaction. If you are not satisfied with your purchase please follow the instructions below to return the item.
The following applies to Snowmobilegear.com website sales only.
- Warranty Claims: We will assist with warranty issues; however, all warranty issues are the ultimate responsibility of the manufacturer. We cannot be responsible for manufacturer policy and/or processing.
- Some special order items may require a restocking fee prior to return. Please check with your sales associate. All returns must be in new condition and include all original manufacturer's packaging. All closeout/blowout merchandise are final and can not be returned.
- Return the merchandise with a completed Return / Warranty Claim Return Form. This form can be printed out from the two links shown below.
US Domestic Return / Warranty Claim Form
Internataionl Return / Warranty Claim Form
- Please send the package back with a copy of the invoice and Warranty Claim form within 30 days from the day you receive your order. Requests after 30 days are at our discretion.
- We will be glad to refund or exchange undamaged and unused items with no restocking fee within 30 days from the date of sale.
- For item exchanges: Snowmobilegear.com. must wait to ship your product until the original item has been returned.
- Credit card refunds are credited back to the card used for the original purchase.
- Always insure the package for the full retail value of the item.
- Please return all items via ground shipping. Please note: Third party shippers (example UPS Store, FedEx Kinko's, Mailbox Etc) add charges to normal ground shipping costs. Snowmobilegear.com. does not reimburse these charges.
- Please do not return any items via COD our shipping department cannot accept COD returns.
Please return item to:
Snowmobilegear.com ATTN: Returns
# (include a copy of the original invoice and Warranty Claim Form. Please explain what you want us to do with the order)
1008 N 1st Street
Ashton, IL 61006
We offer free ground shipping on orders over $49.99 with a flat rate of $12.95 on everything else when shipped within the continental United States.