Snowmobilegear.com, Inc. guarantees customer satisfaction. If you are not satisfied with your purchase please follow the instructions below to return the item.
The following applies to Snowmobilegear.com website sales only.
- 1. Warranty Claims: We will assist with warranty issues; however, all warranty issues are the ultimate responsibility of the manufacturer. We cannot be responsible for manufacturer policy and/or processing.
- 2. Some special order items may require a restocking fee prior to return. Please check with your sales associate. All returns must be in new condition and include all original manufacturer's packaging. All closeout/blowout merchandise are final and can not be returned.
- 3. Return the merchandise with a completed Return / Warranty Claim Return Form. This form can be printed out from the two links shown below.
- 1. Please send the package back with a copy of the invoice and Warranty Claim form within 30 days from the day you receive your order. Requests after 30 days are at our discretion.
- 2. We will be glad to refund or exchange undamaged and unused items with no restocking fee within 30 days from the date of sale.
- 3. For item exchanges: Snowmobilegear.com. must wait to ship your product until the original item has been returned.
- 4. Credit card refunds are credited back to the card used for the original purchase.
- 5. Always insure the package for the full retail value of the item.
- 6. Please return all items via ground shipping. Please note: Third party shippers (example UPS Store, FedEx Kinko's, Mailbox Etc) add charges to normal ground shipping costs. Snowmobilegear.com. does not reimburse these charges.
- 7. Please do not return any items via COD our shipping department cannot accept COD returns.
Please return item to:
Snowmobilegear.com ATTN: Returns
# (include a copy of the original invoice and Warranty Claim Form. Please explain what you want us to do with the order)
1008 N 1st Street
Ashton, IL 61006
Warranty Claim Form links:
US Domestic Return / Warranty Claim Form
Internataionl Return / Warranty Claim Form